Are you an experienced leader who is looking to develop and deliver a large, high-impact effort to urgently help homeowners affected by the pandemic? If so, we encourage you to apply for the Vice President opening at the Center.
The Vice President (“Position”) of the Homeowner Assistance Fund Program (“HAF Program”) is a key member of the senior management team, reporting directly to the Chief Executive Officer. Sustainable Neighborhoods LLC, a CDFI and subsidiary of the Center (“SN”), has been selected by New York State’s Homes and Community Renewal (“HCR”) to be a subrecipient that will administer the Homeowner Assistance Funds allocated to New York under the federal American Rescue Plan Act of 2021 to deliver financial support and services to homeowners affected by COVID-19. This large, high-impact and high-profile grant has aggressive timelines and ambitious targets. The Position will be responsible for ensuring that the HAF Program is executed with operational excellence at a critical time in the nation’s recovery from the pandemic. This role will oversee the HAF Program and be responsible for coordinating and managing all activities related to the program. The Position will partner with leadership to facilitate continuous program improvements, including to strengthen the design and monitor the implementation of operations of the HAF Program. The ideal candidate has been a strong leader with a proven ability to deliver complex programs at scale. The Vice President is also an effective collaborator, and will be a forward-thinking and positive presence at the Center. Additionally, the ideal candidate will be a constructive problem-solver and have the skills to lead an interdepartmental team of staff with a diversity of goals and approaches.
Responsibilities include but are not limited to:
- Ensuring program targets and goals are achieved on time, with high quality service to homeowners, and in compliance with applicable rules and regulations.
- Set and achieve ambitious and necessary racial equity goals and uplift them as critical goals integral to project success.
- Overseeing and monitoring the day-to-day program management and case management, including staff and contractors.
- Managing relationships with key partners and stakeholders including city and state government contacts, nonprofit partners, peer organizations, and contractors.
- Reporting to, and collaborating with, HCR personnel on goals, metrics, and requirements, including attending regular meetings with HCR.
- Together with the Center’s Chief Financial Officer and Finance team, managing program funding and invoicing, preparing budgets, and generating fiscal reports.
- Together with the Center’s General Counsel, Legal team and procurement staff, preparing contracts and legal documents, managing contract compliance, and identifying and resolving legal issues.
- Leading a team of direct staff in addition to a program team comprised of staff from other cross functional teams such as communications, digital/tech, outreach, policy & research, and lending.
- Anticipating, managing, and mitigating risks to the program
- Overseeing and managing vendor contracts, performance and compliance.
- Proactively identifying performance trends, ensuring ongoing reporting and engagement of teams on performance successes, proactively implementing mid-course corrections, as needed.
- Developing, implementing and continuously improving a range of organizational management protocols, practices and tools (project SOPs and documentation, procurement, contracting, risk management, etc.).
- Leading, managing, and mentoring personnel including Directors, Deputy Directors, Program Managers, and other staff from interdisciplinary backgrounds, accepting responsibility for their performance, growth, success, and development.
- Fostering a collaborative team culture and creating the preconditions for individual staff achievement and growth.
- Other duties reasonably related to the position may be required.
Skills & Qualifications
- Bachelor's degree required, a postgraduate degree in a related field such as Public Administration, Public Policy, or Urban Planning a plus
- 10 years of leadership experience with managerial responsibilities at a mission-driven organization. Experience managing non-profit or public sector affordable homeownership or crisis response programs preferred
- Proven ability to develop and deliver a large-scale complex program under tight deadlines or multiple complex programs simultaneously
- Highly organized, results-driven manager
- Highly skilled at synthesizing progress, successes and challenges for senior leadership as well as recommending approaches and enacting solutions
- Puts strengths of staff members to use, providing coaching, support and constructive criticism to help team members reach their full potential
- Strong personal accountability for team’s successes and failures
- Collaborative partner with stakeholders inside and outside the organization
- Excellent communication and interpersonal skills
- Good presentation skills
- Passionate about promoting affordable homeownership and an equitable New York
- Demonstrate a growth mindset through resilience, engaging in expansive thinking, and showing curiosity
- Work collaboratively by demonstrating the ability to work in teams, exhibiting emotional intelligence, and having positive energy
- Deep understanding of and commitment to ensuring diversity, equity and inclusion
We offer a competitive salary and a comprehensive benefits package.
To apply for this position, please submit your cover letter with salary requirements and resume through our website at https://cnycn.bamboohr.com/jobs/. Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled.
The Center strongly encourages Section 3 residents to participate in this hiring effort. Information to determine if you are a Section 3 resident can be obtained by contacting Karen Anglade at 646-786-0882 or by email at firstname.lastname@example.org.
Persons requiring reasonable accommodation to participate in this hiring effort are requested to contact Karen Anglade at 646-786-0882 or by email at email@example.com
We thank you for your interest in career opportunities with the Center for NYC Neighborhoods.
Accepting resumes until the position is filled.
The Center for NYC Neighborhoods is an equal opportunity employer. We recruit, hire, upgrade, train, and promote for all positions and job classifications without regard to race, color, religion, creed, gender, national origin, age, physical or mental disability, marital, veteran or disabled veteran status, sexual orientation, or any other status as a member of any other legally protected group or activity.
To learn more, visit cnycn.org