POSITION Loan Application Processor
About the Center
The Center for NYC Neighborhoods (“the Center”) is a nonprofit organization that promotes and protects affordable homeownership in New York so that middle- and working-class families are able to build strong, thriving communities. With a $20 million operating budget, the Center provides grants to community-based organizations for housing counseling and legal services while operating our own direct service programs. These include: an $80 million loan program for homeowners who are at risk of losing their home; recovery and resiliency programs, that help homeowners in the city’s Hurricane Sandy recovery program move out during construction and assist homeowners in flood-prone areas with engineering audits and counseling services to lower their flood insurance costs; the Escalations Program that assists homeowners who are experiencing delays and challenges in loans restructured; and the Housing Mobility Program, a HUD-certified counseling program that helps to homeowners transition to a more affordable housing. The Center also spearheads consumer protection campaigns, policy initiatives, new interventions and more.
Reporting to the Loan Application Manager, the Loan Application Processor is responsible for examining all incoming application documentation for completeness in accordance with lending program policies and procedures. This is a full time, non-exempt position based from our office in New York, NY. The current lending program is a loan fund dedicated to assisting New York State homeowners who are at risk of foreclosure.
Responsibilities include but are not limited to:
Reviews all incoming applications for completeness
Collects required documentation from applicant(s)
Works directly with the Center’s Homeowner Hub on incomplete applications
Acts as a liaison between applicant and housing counseling advocate
Assists applicants and advocates with troubleshooting during any phase of the application process
Provides applicant and/or their advocate with timely and periodic status updates of their loan application
Collect and image supporting documentation when needed
Routes complete loan applications to Loan Application Manager
Work closely with Loan Application Manager to establish productive and efficient work flows
Skills & Qualifications
Bachelor’s degree, preferred
0-1 years of experience working in an office
Experience with collecting data and loan processing, preferred
Strong customer service and time management skills are necessary
Experience with Salesforce and Bytepro is a plus
Excellent attention to detail with strong verbal and written communication skills
Capacity to work in a team-oriented environment
Desire to learn about residential lending, mortgages, and the loan origination process
We offer a competitive salary and a comprehensive benefits package.
To apply for this position, please submit your cover letter and resume through our website at https://cnycn.bamboohr.com/jobs/. Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled.
Persons requiring reasonable accommodation to participate in this hiring effort are requested to contact Michael Hartwyk at (646) 786-0882 or by email at email@example.com.
We thank you for your interest in career opportunities with the Center for NYC Neighborhoods.
Hiring immediately. Accepting resumes until position is filled.
The Center for NYC Neighborhoods is an equal opportunity employer. We recruit, hire, upgrade, train, and promote for all positions and job classifications without regard to race, color, religion, creed, gender, national origin, age, physical or mental disability, marital, veteran or disabled veteran status, sexual orientation, or any other status as a member of any other legally protected group or activity.
To learn more, visit cnycn.org