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Center for NYC Neighborhoods

Intern, Homeowner Services

Homeowner Services – New York, New York
Department Homeowner Services
Employment Type Intern
Minimum Experience Entry-level

Homeowner Services Intern

About the Center

The Center for NYC Neighborhoods (“the Center”) promotes and protects affordable homeownership in New York so that middle- and working-class families are able to build strong, thriving communities. Established by public and private partners, the Center meets the diverse needs of homeowners throughout New York State by offering free, high-quality housing services. The Center’s current projects support our policy goals and help to keep homeownership affordable by responding to the ongoing effects of the foreclosure crisis, the rising cost of homeownership, predatory scams, rising sea levels, and more extreme weather.

Position Summary

The Intern reports to the Deputy Director(s) of Network Programs, and assists other Homeowner Services Deputy Directors as needed. The Homeowner Services team includes the following programs:  

  • Homeowner stabilization programs delivered in partnership with a network of dozens of community-based nonprofit providers;

  • Recovery programs, which  provides housing services for vulnerable New York City residents who need help locating temporary housing and qualifying for grant assistance while their homes are undergoing repairs, elevation, and reconstruction through the NYC Build it Back program

  • Sustainability and resiliency programs, which help New York City’s homeowners mitigate and prepare for the effects of climate change and rising sea levels by helping to educate homeowners as well as to retrofit their homes to be more energy efficient and/or more resilient to future storms.

  • The Homeowner Hub, which provides outreach, triage, and advice to homeowners through a statewide hotline.

The Homeowner Services Intern will receive an in-depth introduction to this multifaceted department and to the Center’s programmatic functions.  Internships will be full time, 40 hours per week, Monday to Friday.


Essential Functions:

  • Assist staff in the development, procurement, and roll out of this year's homeowner stabilization programs, which are expected to provide more than $8 million in grant support  to dozens of community-based housing counseling and legal services partners that together help thousands of homeowners a year


  • Support the design and launch of new programs as well as the delivery of existing initiatives,  by developing draft materials (flow charts, PowerPoints, scopes of work, reporting templates), participating in team meetings, researching trends, and assisting in the collection and management of program data.


  • Provide support to team members by organizing and preparing materials for meetings, trainings, and events; drafting correspondence to external partners; and helping with calendar management, file management, data entry, and general office tasks as needed.

  • Provide support to team members, such as calendar management, file management, general office tasks (scanning, faxing, filing), and organizing and preparing materials for meetings and events such as conferences, panels, etc.

Educational Requirements:

Interns must currently be studying for an educational degree at any level; Communications majors/minors, or those applicants with coursework in communications are preferred.

Skills & Experience Required

  • Excellent oral and written communication skills are required;

  • Fluency with Microsoft Office (Word, Excel, PowerPoint);

  • Good math skills and ability to analyze data;

  • Knowledge of Salesforce, or desire and ability to learn software;

  • Meets rigorous deadlines and handles challenging tasks with efficiency and attention to detail;

  • Passionate about promoting affordable homeownership and Superstorm Sandy recovery;

  • Flexible and good sense of humor.

Physical Demands:

  • Regularly required to speak clearly and hear the spoken word well;

  • Regularly required to physically operate routine office equipment such as telephones, computers, etc.;

  • Regularly required to utilize near vision ability to read data and documents, including spreadsheets and reports, in printed form and on computer screens.

Work Environment:

Noise level is consistent with levels usually present in an office environment;

Hazards present are consistent with those common to an office environment.


Internships at the Center are paid.


To apply for this position, please email your resume and a cover letter through our website at  Only those candidates selected for an interview will be contacted. Applicant review will continue until the positions are filled. We thank you for your interest in career opportunities with the Center for NYC Neighborhoods. No phone calls, please.

The Center strongly encourages Section 3 residents to participate in this hiring effort. Information to determine if you are a Section 3 resident can be obtained by contacting Penny Morgan at (646) 786-0882 or by email at recruitment@cnycn.orgn.

Persons requiring a reasonable accommodation to participate in this hiring effort are requested to contact HR at (646) 786-0882 or by email at

The Center for NYC Neighborhoods is an equal opportunity employer. We recruit, hire, upgrade, train, and promote for all positions and job classifications without regard to race, color, religion, creed, gender, national origin, age, physical or mental disability, marital,veteran or disabled veteran status, sexual orientation, or any other status as a member of any other legally protected group or activity.

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  • Location
    New York, New York
  • Department
    Homeowner Services
  • Employment Type
  • Minimum Experience
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