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Center for NYC Neighborhoods

Mortgage Closing Specialist

Lending – New York, New York
Department Lending
Employment Type Full time
Minimum Experience Mid-level

POSITION  Mortgage Closing Specialist


About the Center

The Center for NYC Neighborhoods (the “Center”) promotes and protects affordable homeownership in New York so that middle- and working-class families are able to build strong, thriving communities. Established by public and private partners, the Center meets the diverse needs of homeowners throughout New York State by offering free, high-quality housing services. The Center’s current projects support our policy goals and help to keep homeownership affordable by responding to the ongoing effects of the foreclosure crisis, the rising cost of homeownership, predatory scams, rising sea levels, and more extreme weather.


The Center administers the New York State Mortgage Assistance Program (MAP), a ground-breaking program that provides home-saving loans of up to $40,000 at 0% interest to eligible New York homeowners at risk of foreclosure.


Position Summary

The Center has an opening for a Mortgage Closing Specialist to join our MAP Closing Team. The Closing Team is tasked with clinching home-saving loans that prevent foreclosures and in the process, stabilize New York neighborhoods. The Mortgage Closing Specialist will join the Closing Team and build and apply mortgage finance skills and knowledge to rescue homes from foreclosure and keep New York families in their homes. We are looking for skilled team players and problem solvers can clear away obstacles and shepherd stakeholders through the loan closing process so that our MAP program efficiently serves the working- and middle-class homeowners who apply for MAP assistance. The Mortgage Closing Specialist is a full time, non-exempt position reporting to the Closing Manager.

Responsibilities include but are not limited to:

  • Coordinate timely closing of mortgage loan applications

  • Work with all necessary parties involved in closing a transaction to ensure a seamless closing experience, including, but not limited to, the borrower, housing advocate, lender/servicer, underwriter, title vendor, and accounts payable

  • To meet closing requirements, work with Center colleagues as well as external organizations to obtain required documentation or information (i.e. payoffs, subordinations, releases, property tax arrear statements, etc.)

  • Analyze files that may close and proactively anticipate and resolve issues that must be solved in order for loans to close

  • Review system of record information to ensure accurate closing documentation can be prepared and that the necessary closing documents are in the system

  • Ensure all post-closing file documentation is accurate and maintained in accordance with established program specifications and policies

  • Cure post-closing errors and omissions

  • Assist co-workers in completing daily workload when necessary to ensure all closing deadlines are met

  • Follow up on payoff quote and document expirations

  • Participate in group meetings to review status of loan pipeline and actions to be taken to meet program goals

  • Recommend efficiency and system changes to improve the closing process

  • Know, understand and follow all compliance and regulatory requirements related to job

  • Other responsibilities reasonably related to the above duties


Skills & Qualifications

  • Strong understanding  or ability to quickly master the areas of mortgage lending and loan closing

  • Relevant experience in mortgage finance, including experience with CDFI, financial institution, mortgage banking, or mortgage default intervention/loss mitigation is a plus

  • Track record of successful problem-solving and good judgment

  • Energized by mission-driven work that serves the public interest

  • Ability to function at a high level in a fast-paced, results-oriented team environment

  • Ability to communicate clearly, persuasively, and with emotional intelligence

  • Strong attention to detail

  • Ability to multitask and prioritize responsibilities while meeting all closing dates/deadlines

  • Strong work ethic, reliable and dependable

  • Notary Public is a plus



We offer a competitive salary and a comprehensive benefits package.


To apply for this position, please submit your cover letter and resume through our website at  Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled.

Persons requiring reasonable accommodation to participate in this hiring effort are requested to contact Michael Hartwyk at (646) 786-0882 or by email at

We thank you for your interest in career opportunities with the Center for NYC Neighborhoods.

Application Deadline

Hiring immediately. Accepting resumes until position is filled.

The Center for NYC Neighborhoods is an equal opportunity employer. We recruit, hire, upgrade, train, and promote for all positions and job classifications without regard to race, color, religion, creed, gender, national origin, age, physical or mental disability, marital, veteran or disabled veteran status, sexual orientation, or any other status as a member of any other legally protected group or activity.

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  • Location
    New York, New York
  • Department
  • Employment Type
    Full time
  • Minimum Experience
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