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Center for NYC Neighborhoods

Deputy Director of Human Resources & Administration

Administration · New York, New York
Department Administration
Employment Type Full time
Minimum Experience Senior Manager/Supervisor

POSITION Deputy Director of Human Resources & Administration


About the Center

The Center for NYC Neighborhoods (the “Center”) promotes and protects affordable homeownership in New York so that middle- and working-class families are able to build strong, thriving communities. Established by public and private partners, the Center meets the diverse needs of homeowners throughout New York State by offering free, high-quality housing services. The Center’s current projects support our policy goals and help to keep homeownership affordable by responding to the ongoing effects of the foreclosure crisis, the rising cost of homeownership, predatory scams, rising sea levels, and more extreme weather. 


Position Summary

Reporting to the Chief of Staff, the Deputy Director of Human Resources & Administration will conduct strategic and tactical human resources functions, as well as oversight of the Center’s day-to-day administrative functions which include Information Technology, Office Management and Facilities. The Deputy Director will collaborate with the Chief Financial Officer (CFO) who is responsible for strategy and contract management for the Center’s Administrative functions. 


This position will work closely with senior management to develop the Center’s people and culture strategy and improve HR processes. This person will be responsible for administrative and human resources issues, including talent and performance management, ensuring compliance with Federal, State and local regulations, and collaborating with senior management on best employment practices. The successful candidate will be an experienced supervisor and project manager.


Responsibilities include, but are not limited to:


Human Resources

  • Management, oversight, and development of best practices, policies, procedures, guidelines and tools to meet HR-related needs.

  • Plan, develop and deliver professional development, leadership development and organizational development initiatives.

  • Design and deliver periodic compliance-related trainings.

  • Establish, implement, and lead a talent acquisition strategy that includes robust sourcing and selection practices and onboarding procedures designed to recruit and hire a quality workforce.

  • Implement strategies relative to employee engagement and retention, monitor and provide continuous improvement recommendations.

  • Serve as a liaison to and support an organization-wide Racial Equity Working Group.

  • Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.

  • Effective management of all employee related internal investigations.

  • Drive continuous improvements across all people related processes, e.g., performance, training, engagement, onboarding and offboarding.

  • Enhance current performance management system.

  • Manage semi-monthly payroll including timely and accurate submission of timesheets, requests for paid time off and leaves of absence and ad hoc reports.

  • Manage an HR technology system so that it is easy to use, easy to scale, and adds value and satisfaction for the Center’s internal stakeholders.

  • Ensure industry-leading, cost effective employee benefits programs and benefit related products and services. 


Administration & Facilities

In collaboration with the Chief of Staff and CFO, oversight of all office management functions in the day-to-day administrative and facilities needs of staff, including management of administrative team, which is responsible for the following:

  • Procurement and maintenance of office equipment and supplies 

  • Liaise with IT consultant on service tickets 

  • Oversee maintenance and repairs of office facilities 

  • Plan and manage space allotments and office equipment for current, incoming and exiting staff.

  • Participate in other projects as assigned 


Skills & Qualifications

  • Bachelor's Degree or higher in Human Resources, Industrial Relations, Organizational Psychology, Organizational Development, Law or related fields

  • Minimum 7 years experience in Human Resources disciplines with a proven track record of success as a Human Resources generalist at the manager level

  • Outstanding project and process management skills

  • Ability to communicate effectively between multiple stakeholders 

  • Ability to drive results in a fast-paced organization

  • Experience supporting and supervising staff

  • Must be proactive with a demonstrated commitment to continuous process improvement

  • Knowledge of employment laws, risk management and compliance best practices

  • Ability to maintain confidentiality and impartiality

  • High proficiency with Microsoft Office

  • Excellent writing skills

  • Knowledge of Payroll systems, HRIS, Time & Attendance systems, Salesforce, fiscal policies and procedures

  • Demonstrated commitment to diversity, equity, and inclusion


Preferred behavioral strengths: 

  • Demonstrate Ownership by showing initiative, acting conscientious, and putting team results above individual accomplishments

  • Demonstrate Growth Mindset through resilience, engaging in expansive thinking, and showing curiosity 

  • Works collaboratively by demonstrating the ability to work in teams, exhibiting emotional intelligence, and having positive energy 



We offer a competitive salary and a comprehensive benefits package. 



To apply for this position, please apply with a resume and a cover letter with salary requirements at:  Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled. We thank you for your interest in career opportunities with the Center for NYC Neighborhoods.

No phone calls, please.


Application Deadline

Accepting resumes until the position is filled.


 The Center strongly encourages Section 3 residents to participate in this hiring effort.

Information to determine if you are a Section 3 resident can be obtained by contacting Lusheena Warner at (646) 237-5927 or by email at​.

 Persons requiring reasonable accommodation to participate in this hiring effort are requested to contact Lusheena Warner at (646) 237-5927 or by email at​.

The Center for NYC Neighborhoods is an equal opportunity employer. We recruit, hire, upgrade, train, and promote for all positions and job classifications without regard to race, color, religion, creed, gender, national origin, age, physical or mental disability, marital, veteran or disabled veteran status, sexual orientation, or any other status as a member of any other legally protected group or activity.


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  • Location
    New York, New York
  • Department
  • Employment Type
    Full time
  • Minimum Experience
    Senior Manager/Supervisor